Why am I billed for domains that were deleted within AGP?

Add Grace Period (AGP)

When a domain is newly registered, it will first go through an "Add Grace Period", or AGP.

The length of this period will vary, depending on the TLD in question, but on our platform, AGP is typically five days from the moment it is registered.

If the registration was in error, and you are still within AGP, you can delete the domain -- this will cancel the registration at no cost to you, and immediately release the domain for re-registration.

Deletion can be done either via EPP or through the Registrar Console.

Otherwise, once the domain leaves AGP, the registration is finalized, and the domain will become billable, even if it is subsequently deleted.

AGP deletions

However, please be aware that ICANN has policies regarding AGP deletions under gTLDs, to prevent abuse of this mechanic, e.g. "domain tasting" -- in short, Registrars may only cancel 50 domains or 10% of their total registrations in that TLD, whichever is greater.

Any deletions in excess of these amounts will still be billed for. Each gTLD is counted separately, and so the number of possible AGP deletions per TLD may vary.

This rule applies to gTLDs only; country-code TLDs (ccTLDs) and second-level domains (SLDs) are exempt from this policy.

You can read more about ICANN's policy at https://www.icann.org/resources/pages/agp-policy-2008-12-17-en

The following presentation may help explain how our system implements this policy: https://docs.google.com/presentation/d/1qk2r18X2HzB-RBf5VexGM8v_2yb2JDvyDGd5g8Fg2ls/edit


If there have been extenuating circumstances that have resulted in your Registrar exceeding these limits, e.g. a large number of purchases with stolen credit cards, it is possible for you to be exempted from this policy for a given month / TLD.

Please submit your requests via the Registrar Console, at "AGP Exemptions" (https://registrar-console.centralnic.com/payment/agp_exemptions) and contact our support team before the 20th of a given month in order to avoid being billed for the domains.

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